You have questions and we have answers. Here are the answers to our most frequently asked questions.
- Are your buses wheelchair accessible? Unfortunately since we are using older buses, they are not. However, if you are able to remove yourself from your wheelchair, we can help you collapse your chair but we do not have wheelchair lifts on our buses.
- Can I bring my dog on your bus? By law we have to allow all service dogs but we also welcome smaller well behaved dogs in containers or who can sit nicely on your lap. We cannot have dogs running around on the bus however.
- Are you open on Sundays? Yes we run 7 days a week.
- I’m at (name of hotel), where do I go to catch the bus? If you are near the Salt Palace, you can walk to the Salt Palace to catch the bus, if you are at any other downtown hotel, see our schedule page for the list of hotel pickup locations. You can also park at the State Capitol building or This is the Place.
- Where can I park my car while I go on your tour? Free parking in downtown Salt Lake is extremely limited. We recommend parking at the capitol building and then getting on the bus in front of the council hall information center with the two buffalos outside.
- Can I get on the bus at any stop? Yes, although we do not have stop signs at all our stops, so we recommend that you board either at the Salt Palace, at one of our hotel pickups, or at the state capitol building, or Heritage park.
- Can I buy my ticket on the bus? Yes of course.
- If I buy a 2 day pass do I need to use it 2 days in a row? No, you can use it for any 2 days you wish.
- Do you have a military discount? If you are under 65 and are military, we offer you the senior discount, however, we cannot give you a double discount if you are both senior and military.
- Do you offer group discounts?Yes we do as long as your group is at least 10 people. If you have a group of 10 or more who wants to go on our tour, complete our contact form and we will get back with you about pricing.
- If I get off a bus during a tour, how long will I wait until the next bus?Our normal wait times during peak season when we have both buses running is between 45 minutes to an hour. During non-peak times or on days with city festivals or in the event that one of our buses is not running for any reason, the wait time may be up to 1 hour and 45 minutes. You might think that is too much time, however, all of our stops are at locations with museums, parks, shopping centers, historical sites and other things that you really can’t fully see and enjoy in less than an hour and a half.
- Which stop is the most popular? Our most popular stop is at the Natural History Museum and Red Butte Garden. These are right next door to each other and you could spend all day there if you wanted to.
